Returns & Exchanges
At Sonya Moda, we want you to feel confident and beautiful in your purchase, which is why we offer a 14-day return period for all eligible full-priced items. Please ensure garments are unworn, in original condition, and have all security tags attached to qualify for a refund or store credit.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Prepare Your Package
Carefully pack your items in their original packaging, ensuring all designer tags and hygiene seals remain intact to avoid processing delays.
Ship the Item
Affix the provided shipping label or use a trackable postal service to send your parcel back to our fulfillment center.
Quality Inspection & Refund
Once our team inspects the garment and confirms it meets our return standards, your refund or store credit will be processed within 5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing